The light on the panel automatically turns off after 10 seconds of inactivity
Repairs must only be carried out by approved personnel with proper training from Tidewave Medical AS. Only original parts of the Tidewave™ device should be used. Improper maintenance or repair may result in a breach of warranty. Correct maintenance/repair is a prerequisite for the product’s lifespan and for the safety of the user. In the worst case, improper maintenance/repair can lead to personal injury or death.
This product should be serviced at least every 2 years* to ensure that the product is in good working order
and to maintain user and patient safety. Service must be performed by approved personnel with proper training from Tidewave Medical AS. Only spare parts from Tidewave Medical AS should be used to maintain the warranty and to ensure product safety,
After the service/repair has been performed, the completed TW-CHKL10532 service checklist must be sent to docs@tidewave.no. Note: The serial number of the pump unit must be quoted as the subject of the email. Repairs and component replacements must be noted in the form. Any new serial number for the component is written down under chapter 3 “comments” in the checklist. This allows Tidewave Medical to update the documentation package and assess whether there is a need for further improvements to the product.
